2026 Agenda


Arrival & Registration

08:30

09:30 - 09:35

Chair’s Opening Comments

KEYNOTE PRESENTATION

09:35 - 09:55

The power of integrated external and internal communications: driving disruption and engagement from the inside out

With a background in broadcast, agency and in-house roles, Tamara has extensive...

With a background in broadcast, agency and in-house roles, Tamara has extensive communications experience and is currently Group Director of Communications and External Relations at Virgin Group, working across global communications for Sir Richard Branson and Virgin. From Space to Financial Services, the Virgin Group spans 40 branded companies, across 35 countries and 60,000 employees.

  • In today’s transparent, always-on world, the line between internal and external communications has all but disappeared. 

  • This session explores how aligning both functions can create a unified brand voice, build trust and turn employees into your most powerful advocates. 

  • Discover how integrated storytelling can boost engagement, strengthen culture and amplify brand impact - starting from within. 

  • This session will showcase how Virgin connects its people and communications strategy with our brand promise to create authentic and inspiring communications.

PRESENTATION

09:55 - 10:15

Mission:Possible - embracing disruptive innovation

David has been leading internal communication and employee engagement in large multi-national...

David has been leading internal communication and employee engagement in large multi-national businesses for 20 years. His creative and inclusive approach has won him multiple industry awards and helped shape and transform employee experience in broadcasting, B2B and Retail organisations. He is currently Senior Manager - Culture, Change and Communications for UK tech retailer, Currys. 


  • Most change initiatives fail because they rely on traditional top-down messaging that colleagues ignore or resist.
  • This session reveals how Currys disrupted operational communications by transforming a multi-million-pound crisis into a Mission:Impossible-themed campaign that made colleagues the heroes.
  • Discover how experiential storytelling, gamification and colleague empowerment can deliver sustained behaviour change, measurable results and cultural transformation.
  • Learn the framework that helped Currys grow profit by £millions and created a colleague-led movement of continuous improvement that's still driving impact today.

PANEL DISCUSSION

10:15 - 10:55

Mastering the art of employee advocacy and engagement How to develop a holistic approach to internal communications with employees as brand ambassadors at the forefront?

Re-discovering proven, next-generation strategies for transforming your employees into your most passionate...

  • Re-discovering proven, next-generation strategies for transforming your employees into your most passionate and credible ambassadors.
  • Employee overload: How much comms is too much?
  • Internal comms and HR -  working collaboratively to streamline employee journey, improve employee experience and keep people engaged.
  • Practical tips for communicating to diverse and global teams - cultivating an inclusive environment to enhance seamless employee experience.
  • Creating a sense of belonging -  the power of cultural inclusivity and well-being.
  • Using technology  to retain the humanity of internal communications, and stay people-centred in the age of AI.

MORNING NETWORKING BREAK

10:55 - 11:25

PRESENTATIONS

11:25 - 11:45

Internal communications during times of crisis

For police communications departments, a constant state of crisis is a reality,...

  • For police communications departments, a constant state of crisis is a reality, not an exception

  • In this presentation you will learn first-hand from a Deputy Head of Corporate Communications at Thames Valley Police, who will share some top tips to navigating a uniquely demanding environment and share examples of challenging comms scenarios

  • Why leadership and listening go hand in hand and why internal communications should be not an afterthought but a key pillar of your communications strategy in a crisis?

  • How do you keep officers and staff informed and motivated during stressful times whilst responding at the same time to media scrutiny and public anxiety?

  • Responding to the risks of Artificial Intelligence - how do you factor in AI threats into your crisis planning and management protocols?

  • Communicators’ impact on strategically influencing talent recruitment - lessons learned from an Award winning prison recruitment campaign

11:45 - 12:05

Embracing AI and automation in internal communications to improve engagement and productivity

With 20+ years in corporate communications, Sarah blends data driven decision making...

With 20+ years in corporate communications, Sarah blends data driven decision making with storytelling, and design thinking to drive measurable change. She co-founded Barn to Boardroom, a community for internal comms leaders, and regularly speaks on culture, EX, and the future of work. 

  • Information overload, multiple communication channels, the shift towards hybrid work models and geographically dispersed teams, are just some of the challenges internal communicators must learn to overcome.

  • AI can help in navigating this growing complexity of internal communications. How can you reenergise your approach to internal communications with the advances of AI? 

  • How do you harness AI in internal comms without losing the human touch and how do you create better employee experiences that unlock engagement and drive organisational success?

  • Real-life examples of how AI and automation are changing internal communications. From data-driven improvements and better audience understanding to unlocking the benefits of personalised communication.

12:05 - 12:25

From a Comms Chief to a Deputy CEO - lessons learned

In this inspiring session, you will hear from a comms professional who...

In this inspiring session, you will hear from a comms professional who rose to become a Deputy CEO.


With over a decade in leadership and a strong background in strategic communications, Noha brings deep expertise in using measurement, impact, and storytelling to shape stronger communications and more effective leadership. As Deputy CEO of Arthritis Action, she champions the power of honest internal communication to create a happier, more engaged workforce.


  • Learn how being a comms professional furnishes you with much of what you need to lead a modern organisation.

  • Discover what transferable skills can position comms professionals for executive roles.

  • Learn how adopting a leadership mindset within your current comms role can have a direct impact on creating a happier, more engaged and highly productive workforce

  • Explore why cross-functional collaboration, effective measurement, and transparent reporting are key to building credibility and trust.

  • Understand the essential factors behind honest communication, trusted relationships, and a strong internal reputation — the hallmarks of successful leadership.

  • Discover how honesty, trust, and credibility are the cornerstones of powerful internal communication and lasting organisational reputation.

LUNCH & NETWORKING

12:25 - 13:40

PRESENTATION

13:40 - 14:00

Creating inclusive ecosystems

This session will provide an introductory overview of inclusive Internal Communications leadership...

This session will provide an introductory overview of inclusive Internal Communications leadership and will equip the participants with knowledge to create a fully inclusive ecosystem in their organisations.

  • Why Inclusive Ecosystems Matter- Equality Act 2010

  • Do you lead inclusively?

  • Creating your inclusive ecosystem  - actions and benefits

PANEL DISCUSSION

14:00 - 14:40

Demonstrating the true value of Internal Comms – how to become an active business enabler and an influential C-suite advisor?

Where should internal comms sit in your company? HR, corporate comms, marketing,...

  • Where should internal comms sit in your company? HR, corporate comms, marketing, PR, or perhaps another department altogether?

  • Ethical lines - when should you stand up for what you believe? Should internal comms professionals have a view on what they communicate?

  • Learn how to directly link your work to external brand reputation and business success, and gain the strategic insights you need to be seen as an integral part of the business.

  • Proven ways to integrate your internal and external communications strategies to create a seamless narrative that builds trust with employees, attracts top talent, and strengthens your external brand reputation simultaneously.

  • Top tips to building a more connected and powerful internal communications strategy in a global environment.

  • The importance of the internal communications function in facilitating and supporting change management - from AI adoption to embracing diversity.

PRESENTATIONS

14:40 - 15:00

AI and Internal Comms

How can AI help and harm internal comms?How can AI affect culture,...

  • How can AI help and harm internal comms?
  • How can AI affect culture, and what are the wider implications for the sense of belonging?
  • Isabel will run through a brisk overview of some of the key points to consider

15:00 - 15:20

The global heartbeat: Humanizing leadership and creating powerful and meaningful connections with internal audiences

Leading with influence at scaleLearn how eBay’s internal comms framework fosters a...

  • Leading with influence at scale
    Learn how eBay’s internal comms framework fosters a culture of agility, authenticity, and continuous learning across all global tech and business functions, moving C-suite and regional leaders to authentically champion eBay's purpose from 'reporting' to 'leading through influence.'

  • The communicator as internal strategist
    Learn how eBay equips their leaders with tools to navigate organizational change, build psychological safety, and transform complex, global business initiatives into supportive, people-first narratives for their teams.

  • Cultivating connection
    Learn how eBay’s highly inclusive communication, tailored for diverse, global teams, enhances the employee experience and links stories of personal growth directly to eBay's purpose.

  • From employee to ambassador
    Learn how creative and personable storytelling engages the entire workforce as an internal community, drives engagement, and empowers employees as active brand advocates.

AFTERNOON NETWORKING BREAK

15:20 - 15:50

CASE STUDIES

15:50 - 16:10

How to communicate in a crisis - lessons learned

When a crisis occurs, you’re under a microscope; every move you make...

When a crisis occurs, you’re under a microscope; every move you make is going to be judged by the public. Crises come in many forms but the rules of handling crisis remain the same, whatever the cause. 


In this session you will learn from Daniel Valentine, who has raised more than £5million for good causes and has authored two books (on financial communications and economics). Over the last 25 years Daniel has worked for some of the world’s leading organisations, as both an inhouse manager and as a consultant.


  • How the rules of communication change during crisis?

  • Why many corporate narratives fail to convince journalists and the public?

  • How to construct compelling and credible narratives during crisis?

  • How to handle "counter-narratives" such as scapegoating and fake news?

  • What you can do NOW to prepare for crisis.


PANEL DISCUSSION

16:10 - 16:50

Certainty in uncertain times: The future of work, AI and the changing role of internal comms

The world of work is changing - moving faster, innovating and adapting....

The world of work is changing - moving faster, innovating and adapting. Our workforce is increasingly tech savvy with expectations of streamline user experiences, personalisation and content on demand.

Can the workplace keep up? What does the future of internal communication hold?

Will internal comms continue to play the role of strategic storytellers keeping human connection at the heart of what we do, or will automation and algorithms be the way we connect a multigenerational, hybrid workforce with increasingly different expectations from work.

  • AI and automation - could this change the future of internal communications? Providing better audience understanding and insights on demand to unlocking the benefits of personalised communication but is there a risk it will remove authenticity and human connection?

  • Changing workforce needs - With rising expectations from tech savvy Gen Z colleagues and Gen Beta entering the workforce are internal comms teams equipped and able to ensure they can meet the changing needs of the workforce.

  •  Internal Comms, AI and Ethics – what does the future hold? From content creation to the use of avatars and capturing authenticity and human connection, what does the future hold?

  • As internal comms is constantly evolving, how do you ensure your team has the right skills?

EVENT END

16:50 - 17:00

CLOSING REMARKS